MB-210T01: Microsoft Dynamics 365 Sales Course

The MB-210T01: Microsoft Dynamics 365 Sales course is designed to enable sales professionals and CRM administrators to maximize the power and features of Dynamics 365 Sales to streamline processes and ultimately improve their sales performance. The hands-on training will cover everything from system settings to using data to make decisions.  

By using the Dynamics 365 platform, Learner will learn how to manage leads, track opportunities, work with sales orders, and develop professional relationships with customers. The course also covers setting up sales targets and establishing the product catalog, using forecasting and sales insights to stay ahead of competitors.  

learners will also gain experience using other Microsoft applications to integrate with Dynamics 365 Sales, create a dashboard to visualize data in real time, and use Customer Voice to gather customer feedback.  

When the training is completed, participants will feel confident using Dynamics 365 Sales to leverage their sales, uplift customer engagement, and make better business decisions.  

Deliver by the Best Corporate Training Company, this course provides practical learning and real-life experiences and engages with organizations who want to develop their sales teams through superior quality training from the Best Training Company in the business. 


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Learning Options for You

  • Live Training (Duration : 16 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

  • A basic understanding of business sales processes.
  • Familiarity with CRM concepts and customer engagement strategies.
  • General knowledge of Microsoft Office applications (Excel, Outlook, etc.).
  • Prior exposure to Microsoft Dynamics 365 is helpful but not mandatory.

Learning Objectives

The MB-210T01: Microsoft Dynamics 365 Sales course equips learners with the skills to configure, customize, and utilize Dynamics 365 Sales for improved customer engagement and revenue growth. Participants gain hands-on experience in managing leads, opportunities, quotes, orders, and forecasting. The course covers sales automation, AI-driven insights, and integration with other Microsoft applications, enabling professionals to streamline sales operations and drive better business outcomes. It also prepares learners for the Dynamics 365 Sales Functional Consultant certification.

Target Audience

  • Sales professionals who want to leverage Dynamics 365 Sales to manage customer relationships.
  • Business development managers aiming to streamline sales processes.
  • CRM consultants and functional consultants responsible for sales solutions.
  • Pre-sales consultants and solution architects.
  • Professionals preparing for the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification.

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