MB-240T00: Microsoft Dynamics 365 Field Service Course

The MB-240T00: Microsoft Dynamics 365 Field Service course is for those who want to learn how to use Microsoft Dynamics 365 to improve their ability to manage and deliver onsite service. This course gives participants hands-on knowledge that will allow them to configure, run, and optimize the Field Service module.  

The training follows an accessible and practical agenda covering setup, work orders, inventory management, the buying process, assets and connected devices, advanced scheduling, customized scheduling board, and the Field Service mobile app, so the technician could stay productive in the field.  

Learners will understand how to streamline field operations, maximize resource usage, and improve customer experience by taking advantage of the entire functionality of Dynamics 365 Field Service. As this course is focused on practical learning, participants will be successful in setting up the system to fit their organization.  

Training is provided by the Best Corporation Training Company. Participants will walk away with usable knowledge about Dynamics 365 Field Service and its associated practical use cases. The Best Training Company will provide a hands-on training experience that aligns with expert instruction.  


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Learning Options for You

  • Live Training (Duration : 32 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

  • Basic understanding of Microsoft Dynamics 365 concepts and navigation.
  • Familiarity with business processes related to customer service, sales, or field service.
  • General knowledge of IT and cloud-based solutions.
  • Experience with Power Platform components (optional but beneficial).

Learning Objectives

The MB-240T00: Microsoft Dynamics 365 Field Service course provides in-depth knowledge on configuring and managing field service operations. Participants learn how to set up work orders, schedule resources, deploy the Field Service mobile app, and leverage connected field service solutions. The course also covers inventory management, billing, and service agreements to optimize service delivery. This training equips professionals with the skills needed to streamline field operations and prepare for the MB-240 certification.

Target Audience

  • Functional consultants working with Dynamics 365 Field Service.
  • IT professionals who want to configure and customize Field Service solutions.
  • Business decision-makers looking to improve field service operations.
  • Service managers, dispatchers, and field technicians aiming to streamline processes.
  • Professionals preparing for the MB-240: Microsoft Dynamics 365 Field Service Functional Consultant certification.

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