MB-280T02: Empower sellers with Dynamics 365 Sales Course

The MB-280T02: Empower Sellers training aims to provide sales professionals with the ability to make the most of Microsoft Dynamics 365 Sales and Microsoft 365 Copilot for Sales. This course will deliver the appropriate training to utilize advanced sales automation tools and intelligent AI insights to eliminate time-consuming sales tasks, facilitate customer engagement and improve sales performance.  

The course will detail how to process leads more effectively, manage customer interactions and utilize sales insights to make better decisions and improve performance. Other key takeaways include engaging customers, use of sales automation, and enabling collaboration with Dynamics 365 Sales and other Microsoft 365 applications.  

The course is designed to provide a mixture of knowledge and experience, with learning and application, ensuring that individuals not only can do something in training, but can also do that something in a real-life scenario. At the end of the training, participants will feel comfortable using Microsoft Dynamics 365 Sales and Microsoft 365 Copilot to improve and transform their sales process, automate routine sales tasks, and build better relationships with customers.  

This course is provided by the Best Corporate Training Company; it is also recognized as being a Best Training Company. This course is offered by skilled instructors with creditable background information and practical skills, which enables you to look at your sales process differently, to improve your results throughout the organization. 


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Learning Options for You

  • Live Training (Duration : 16 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

  • Basic understanding of sales processes and terminology.
  • Familiarity with Microsoft Dynamics 365 applications.
  • Experience with customer relationship management (CRM) systems is beneficial.

Learning Objectives

This module focuses on empowering sellers by utilizing Dynamics 365 Sales to streamline sales processes, enhance customer interactions, and drive revenue growth. Participants will learn to manage leads, opportunities, and accounts effectively, leveraging automation and AI-driven insights to improve sales performance and decision-making.

Target Audience

  • Sales professionals and managers seeking to enhance their sales processes.
  • Individuals aiming to leverage Dynamics 365 Sales for improved customer engagement and sales performance.
  • Business analysts and consultants involved in implementing or customizing Dynamics 365 Sales solutions.
  • IT professionals supporting Dynamics 365 Sales deployments and integrations.

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