MS-721T00: Collaboration Communications Systems Engineer Course

The MS-721T00: Collaboration Communications Systems Engineer Course is designed for individuals who want to learn how to develop, deploy and operate modern communications systems. This course provides in-depth training on the basic components of collaborative technologies, such as VoIP, video conferencing, unified communications, and enterprise collaboration tool integration. Learners will learn about networking fundamentals, voice and video protocols, cloud-based communication solutions and mobile communications.

Participants gain hands-on experience in planning and implementing secure and compliant communication systems that support varying business requirements via the extensive modules. Particular attention is given to optimizing and managing system performance, providing required quality of service (QoS), and managing collaboration networks. Providing best practice insights for security, data protection, and regulatory compliance is also included in the curriculum.

This course is a great fit for IT professionals and systems engineers looking to expand their knowledge base in terms of collaboration technologies and remain competitive in the fast-paced technology environments we operate in today. It doesn't matter if you work in an enterprise environment or a service provider environment, you will be prepared for the demands of next generation communication systems.

Delivered by SSDN Technologies, the Best IT Training Company, you will learn from professional trainers with real-world lab scenarios that will give you the practical skills and confidence to continue your career. 


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Learning Options for You

  • Live Training (Duration : 32 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

  • Foundational knowledge of Microsoft Teams and Microsoft 365 services.
  • Basic understanding of telephony concepts (SIP, PSTN, PBX).
  • Experience with networking fundamentals (QoS, bandwidth, firewalls).
  • Familiarity with Active Directory and identity management.
  • Prior experience in administering Microsoft Teams or similar collaboration platforms.

Learning Objectives

The MS-721T00: Collaboration Communications Systems Engineer course equips professionals with the skills to design, configure, and manage integrated voice solutions using Microsoft Teams. Participants will learn to plan and implement Teams Phone, direct routing, calling plans, and advanced meeting solutions. The training emphasizes governance, security, and troubleshooting to ensure reliable collaboration experiences. This course is ideal for professionals seeking to specialize in Teams voice engineering and prepare for the MS-721 certification exam.

Target Audience

  • IT professionals responsible for Microsoft Teams voice solutions.
  • Collaboration and communications engineers.
  • Network and telecom engineers moving to Microsoft Teams Phone.
  • System administrators managing Teams and Microsoft 365 environments.
  • Professionals preparing for the Microsoft Teams Voice Engineer (MS-721) certification exam.

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