Scripting in ServiceNow Fundamentals Course

The goal of the ServiceNow Fundamentals Training is to provide the knowledge and skills necessary for individuals who want to develop the scripting capabilities required to enhance and customize the ServiceNow platform. The fundamentals of JavaScript are taught within the context of ServiceNow, focusing on server-side and client-side scripting, business rules, client scripts, UI Policies, and Script Includes. Participants learn how to use these various forms of scripting to increase the level of automation and improve the user experience as well as manage data across the ServiceNow platform. Additionally, the training will provide participants with a strong foundation for building logical reasoning skills to effectively solve real-world business challenges. 

The ServiceNow Fundamentals Training program provided by SSDN Technologies allows individuals to gain industry-recognized, hands-on experience developing and testing scripts in the ServiceNow environment. The training also introduces individuals to Glide APIs, form behaviors, and debugging techniques used to create more intelligent and customized workflow solutions. Through guided activities and scenario-based learning the training program enables participants to increase their confidence in solving day-to-day problems when using the ServiceNow platform. 

SSDN Technologies is recognized as the Best Corporate Training Company and has assisted thousands of ServiceNow professionals in gaining job-ready scripting skills necessary to support their growing career opportunities in ServiceNow. This course is perfect for any aspiring ServiceNow developer, administrator, or IT professional seeking to advance their career from Configuration to Customization. By the end of the training program, participants will have the knowledge and skills necessary to apply scripting techniques that promote increased efficiency, automation, and innovation throughout the ServiceNow environment. 


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Learning Options for You

  • Live Training (Duration : 16 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

Participants should have:

  • Basic understanding of the ServiceNow platform
  • Familiarity with forms, tables, and UI
  • Basic knowledge of JavaScript (recommended but not mandatory)

Learning Objectives

The Scripting in ServiceNow Fundamentals course helps learners understand how scripting works inside ServiceNow. You will learn the basics of JavaScript as used in the platform, along with server-side and client-side scripting. The course covers Glide APIs, Business Rules, Client Scripts, UI Policies, Script Includes, and data manipulation. By the end of the course, learners will be able to write simple scripts to automate processes, customize forms, and improve overall platform efficiency.

Target Audience

This course is ideal for:

  • ServiceNow administrators
  • ServiceNow developers (beginner level)
  • ITSM/ITOM implementers
  • Technical consultants
  • Anyone who wants to learn basic scripting in ServiceNow

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