ServiceNow Administration Advanced Course

ServiceNow Administration Advanced is designed for IT professionals who already understand the basics of the ServiceNow platform and now want to take their administrative skills to the next level. This course focuses on complex configuration techniques, process automation, data policies, and advanced service catalog customization. Learners will explore access control rules, UI policies, scripting fundamentals, and performance optimization strategies to enhance system efficiency and user experience. By mastering these core elements, participants become able to support large-scale, enterprise-level ServiceNow environments with confidence. 

This program is delivered by SSDN Technologies, consisting of practical laboratories and practical implementation exercises with real business scenarios. Learners gain experience with update sets, workflow enhancements, scheduled jobs, and platform maintenance activities while deepening their understanding of platform security and integration capabilities. The course ensures that administrators can handle change requests, streamline operations and manage system upgrades without impacting business continuity. 

Recognized as the Best Training Company, the institute provides industry-relevant guidance, helping individuals build expertise that is highly valued in ServiceNow administration roles. Whether your goal is ServiceNow certification or career advancement in IT service management, this advanced training will empower you with the skills to excel and grow in the ServiceNow ecosystem. 


Download Content
bannerImg

Learning Options for You

  • Live Training (Duration : 40 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

  • Completion of ServiceNow Administration Fundamentals or equivalent experience
  • Basic understanding of platform configuration, workflows, and scripting
  • Familiarity with ITSM processes is helpful

Learning Objectives

The ServiceNow Administration Advanced Course is designed to enhance and expand the skills of experienced ServiceNow administrators. This course covers advanced administration capabilities, including complex configurations, advanced ACLs, system performance management, MID Server usage, integrations, and platform optimization techniques.

Participants will dive deeper into scripting (server-side and client-side), UI policies, business rules, data management strategies, workflows, Flow Designer, automated actions, and advanced reporting.

The course also includes best practices for maintaining platform health, managing large-scale deployments, troubleshooting system issues, and improving user experience.

By the end of this course, learners will be able to handle advanced administrative tasks, support enterprise-level implementations, and deliver optimized ServiceNow solutions.

Target Audience

This course is ideal for:

  • ServiceNow administrators with foundational knowledge
  • System administrators aiming to upgrade their skills
  • ServiceNow developers and implementers
  • ITSM/ITOM consultants working on platform configuration
  • Professionals preparing for advanced ServiceNow certifications

Register Your Interest

captcha

Our Learners Say About Our Courses

underline
testimonialImg